We're hiring: join our team as Volunteer and Outreach Coordinator


  • Full time, permanent contract

  • Salary: £26,000

  • 26 days’ annual leave plus bank holidays

  • Flexible working hours

North London Cares is a community network reducing loneliness and isolation amongst older and younger people alike; improving the confidence, belonging, purpose and power of all participants; and bringing people together to bridge the gaps across social, generational, digital, cultural and attitudinal divides. In these disconnecting times, we believe this work is more important than ever. So we're excited to be searching for a new Volunteer and Outreach Coordinator to join our dynamic team. 

We're looking for someone with a proven track record in building and supporting relationships with partners and individuals and partners, with all the complications those relationships inevitably have. You will fit into a fast-paced environment, where teamwork is essential but where individual skills and distributed leadership are also required.

In your new role, you will lead, plan and deliver North London Cares’ proactive outreach in the community, facilitating and supporting older neighbours to be involved in our core activities. You'll work with our partners across the public, private and community sectors – receiving referrals from local authorities, health professionals and other sources, communicating with our team, and delivering outcomes for neighbours. You'll be out and about, speaking to people in local chemists, GP surgeries, supermarkets and on doorsteps to build trust and engage people in our programmes And you'll lead retention and re-engagement efforts to ensure neighbours who aren’t regularly attending activities can do so.

Alongside this, you'll need to inspire, recruit and mobilise young people to get involved, providing the best possible experience for people interested to share time with their neighbours through our programmes. You'll oversee the sign-up process via our online booking system and lead monthly inductions for 40+ new participants to make our network as inclusive and welcoming as possible. You'll provide appropriate recognition and feedback to volunteers to cultivate their engagement, reward commitment and celebrate their efforts. And you'll host mobilisation events and socials to ensure the community of volunteers is engaged, well-connected and understands our work.

All of that requires communication skills, tenacity, confidence, creativity and determination in droves. So you'll be an authentic communicator and storyteller – with the ability to build relationships with people from all backgrounds (through written as well as verbal communications), you'll have experience working in a small or medium sized organisation and are comfortable working alone as well as in a team; and you'll have a good understanding of the culture and socio-economic challenges facing north London.

If that sounds like you, we'd love to hear from you. 

To apply, please read the full job description below and send a CV of a maximum of two pages, along with a covering letter outlining your qualification for the role, of no more than one page, to [email protected]. Please state in the subject field: ‘North London Cares: Volunteer and Outreach Coordinator application.' Please note applicants must have the right to work in the UK.


  • First interviews will take place on Thursday 27th August 2020.
  • Second interviews will take place on Tuesday 1st September 2020.
  • We would hope the successful candidate can start in post as soon as possible. 


Emily Groves

Posted by Emily Groves on Wednesday 19th August 2020

Emily is Head of Programmes for North London Cares

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